All of our products at Pit Stop Auto are warrantied against defects by the original manufacturers. Any warranty claims required will be filed by Pit Stop Auto on the behalf of the buyer.
Pit Stop Auto provides a 1 Year limited warranty.
To file a warranty claim, you must provide your original order number and receipts that show our products were installed by a professional mechanic or service station specializing in automotive air conditioning systems. Buyer will need to provide vehicle information as well (Year, Make, Model, Engine, and full VIN number).
To claim a warranty on an A/C Compressor (purchased individually or in a kit) there are several components within the A/C system that must be replaced to prevent premature failure of the compressor. In addition to the compressor, the accumulator / drier and expansion valve / orifice tube must be replaced with the compressor. If the vehicle being repaired contains a multi-flow / parallel-flow condenser (narrow passages) it must be replaced as well. Any A/C system sealants, such as stop leak used with our products will void the warranty. Lastly, the system must be flushed thoroughly before installation of the new compressor and filled with the correct type and volume of refrigerant and oil. Repair receipts should include a listing that shows these additional components were replaced to qualify for a warranty return.
How to file a warranty claim?
The buyer will notify Pit Stop Auto of the warranty return (along with required documentation) to obtain return shipping instructions. We will provide payment for return shipping only when buyer obtains prior approval and follows our return instructions. At our discretion, Pit Stop Auto will provide the option for a refund of the purchase price or exchange of the warranty item upon notification within 30 days of purchase. Warranty claims after 30 days of purchase will be replaced with a new exchange item. Warranty claims will be inspected upon receipt of the returned item (Inspections are usually handled within 1 business day). After your returned item is inspected and approved, we will contact you to confirm if you would like to receive your refund (if applicable, applied to original payment method) or exchange.